![]() ![]() ![]() My team constantly has problems with it, the UI looks horrible and is awful to use, 50% of the time only the app works, 50% of the time only the site works so we are always switching back and forth trying to make it work. This is one of several apps I have to use for work and it is THE WORST app and website I have ever used in my life. Control your customer communication by initiating conversations with them Assign, unassign and resolve conversations on the go directly from GoTo mobile Never miss a message through Inbox, where your SMS, social, surveys, and web chat conversations are all in one place Retrieve and merge your device’s local contacts with your company’s contacts Switch to your PSTN cellular phone number if you’re in a remote area where data coverage is poor Never miss a call with Instant Response, allowing you to automatically send a text message to calls you could not answer Fully manage the behaviour of an incoming call through Find Me Follow Me Make sure your customers receive calls from numbers they know by enabling Call Back with the original caller ID Control what business number your customers see by switching between multiple business numbers through the Caller ID Swap feature Control all your meetings through Business Calendar Integration & Meeting Reminders Take advantage of HD Audio and Video Quality in all your communications Consolidate all your voice, messaging and video communications in one app Use your personal device without compromising your private phone number Work from anywhere and stay connected with your customers and colleagues On top of that, get more ways to meet your customers' rising expectations with our multi-channel inbox communication capability through SMS, Webchat and Social Media channels, all in one place. The GoTo mobile app offers a simple, secure and fully integrated phone, messaging, meeting, training and webinar solution that’s ideal for communication and collaboration anytime, anywhere. GoTo is the premier provider of flexible-work software designed to easily help you connect with customers and colleagues. ![]()
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